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Customer and Client Service Support (Hybrid working) Salary £25,000 (Temp To Perm) Are you a talented customer service advisor looking for a new opportunity? Does the idea of working for an fast paced company, flexible home working options in Edinburgh appeal to you? This global client is a market leader, we offer an opportunity to springboard your career with a competitive salary of £25,000. You will also receive direct one to one training and lots of opportunity to grow. As a customer service representative you will join a highly motivated team with a desire to deliver an service second to none. You will be expected to effectively and efficiently manage the end to end customer journey and ensure the all elements of the process are covered. Duties and Responsibilities: Help manage current customer accounts. Deal with a high volume of inbound and outbound phone calls. Maintain relationships with carriers and customers. Provide exceptional customer service to customers and carriers. Solve customer and carrier problems and help resolve issues. Provide shipment quotes for customers and set up shipments as required by customers. Excellent multitasking skills within their work space as well as computer software programs. Be a professional representative of our company that other employees look up to. All candidate must be immediately available for interview. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
iMultiply are partnered with a forward-thinking organisation, looking for an experienced Credit Controller / Senior Credit Controller for a 3-6-month temporary contract, starting immediately. There is an option for this role to becoming permanent by the end of this period. The Credit Controller will be part of a small but busy Accounts Receivable Team, and we are looking for a team player, flexible and adaptable, able to pick up new systems in a timely manner. The successful candidate will have experience of working in a busy financial environment, and would have a good knowledge of Excel. Main responsibilities would be to maintain the effective control for the collection of all income and revenue from various sources of the business and therefore communicate effectively with different teams. Additional responsibilities will include: Raising invoice requests Cash Matching Creating New Customer Accounts Credit Control of the ledgers Liaising effectively with both internal & external stakeholders to resolve queries and address ad-hoc requests surrounding invoices and cash collection Negotiate payment schedules where necessary and encourage early settlement of outstanding debt Contact customers with overdue debts to expedite payment of invoices. Working Set up: Hybrid On Offer The role of the Credit Controller / Senior Credit Controller will offer a competitive hourly rate & hybrid working. The offices are accessible via public transport. They can be easily accessed from Edinburgh, Fife, East Lothian, West Lothian and Midlothian. For further information please feel free to contact Maria Stathopoulou, or APPLY here. iMultiply is committed to diversity and will promote diversity for all employees, workers, and applicants. iMultiply will treat everyone equally and will not discriminate on the grounds of an individuals' protected characteristics. If you like the look of this vacancy and think you could perform the role, but you don't think you meet all the requirements, please DO APPLY for this opportunity. Data shows that certain groups, mainly women and people from black and minority communities, are less likely to apply for jobs where they don't meet 100% of the requirements. iMultiply would encourage you to apply for roles where there is room for development and growth.