Posted by The Portfolio Group • £23K/yr to £24K/yr
Based in Manchester City
5 days a week in office
Join the UK and Ireland's largest independent and trusted well-being provider, making a positive impact on over 15 million lives for more than 40 years!
To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.
At Calor, our Contact Centre is filled with passionate and forward-thinking individuals dedicated to making a difference in the lives of our customers.
It's not just about answering calls; it's about providing exceptional service and ensuring every customer has the best experience possible.
Are you an experienced Contact/Call Centre Advisor looking for an exciting opportunity in Edinburgh?
Our client, one of the world's largest custodian banks and securities services companies, is seeking talented individuals like you to join their team on a 6-month contract.
With a competitive hourly rate of £12.22 per hour PAYE, this is an excellent chance to showcase your skills and contribute to a global financial powerhouse.
Customer Service Advisor / Contact Centre Agent who has a great telephone manner with excellent written and verbal communication skills and the ability to build rapport quickly with customers is required for an established call centre that has built its reputation by providing specialised, and compassionate engagement services to clients.
If you have previous experience working in a call centre, then great.
NO PREVIOUS EXPERIENCE REQUIRED - FULL TRAINING PROVIDED