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Tech Support Call Centre Agent / Contract Are you tech-savvy and passionate about providing top-notch customer service? We have an exciting opportunity for you to join a dynamic team with an international Digital Services company Position: Tech Support Call Centre Agent Location: Coleshill - Hybrid working Working Hours: 8:00 AM - 5:00 PM Key Responsibilities: Answering 10-20 calls daily from our valued customers in the UK. Troubleshoot and resolve issues related to digital payment services (Training provided) Familiarity with reading vending machine diagrams/schematics to understand and assist with cabling and resolve loose connections (Training provided). Technical Skills: Experience with Salesforce, with a focus on Lightning (Nice to have). Familiarity with phone systems, particularly the transition to Vonage. How to Apply: If you are ready to take your tech support career to the next level, apply now! Send your resume and cover letter to Joss. Escott@ Roberthalf. co. uk Tech Support Call Centre Agent / Contract Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Join Our Inclusive Team at CRM Students! Are you ready to embark on a rewarding journey with CRM Students, a leading luxury student accommodation provider in Coventry? We're thrilled to invite passionate individuals to apply for the role of Customer Service Assistant at one of our prestigious sites. About Us: At CRM Students, we believe in fostering a vibrant and inclusive community where every individual feels valued and respected. As an integral part of our Accommodation Management Team, you'll play a pivotal role in ensuring that our residents enjoy a truly luxurious living experience while receiving top-notch customer service. Key Responsibilities: ?? Perform daily administrative tasks to uphold our high service standards for students, staff, and clients. ?? Establish and maintain professional practices to guarantee impeccable accommodation standards, prioritizing cleanliness and comfort. ?? Safeguard monetary transactions and adhere to CRM cash handling procedures with diligence and integrity. ?? Manage the issuance of keys and access devices, including any parking administration, in alignment with residence protocols. ?? Provide prompt and courteous responses to customer inquiries, fostering positive relationships and ensuring their needs are met. ?? Keep residents informed of current and upcoming developments, demonstrating effective communication skills. ?? Cultivate excellent rapport with service users, prioritizing their satisfaction and well-being. ?? Maintain accurate records in collaboration with the Accommodation Management Team, ensuring accountability and transparency. ?? Under supervision, oversee risk and safety protocols within the property, prioritizing the well-being of all residents. Desired Skills and Qualifications: ?? Proven track record in customer service, with proficiency in face-to-face and telephone interactions. ?? Confidence in communicating with clients and customers, ensuring their needs are met with professionalism and empathy. ?? Impeccable attention to detail and strong problem-solving abilities, with a commitment to delivering excellence in all tasks. Join Our Inclusive and Dynamic Team: Join us at CRM Students, where every day presents an opportunity to make a meaningful difference in the lives of our residents. If you're dedicated to delivering unparalleled service and contributing to a vibrant community, we'd love to hear from you! Apply now and be part of our inclusive and dynamic team.