The Customer Service Apprenticeship is a minimum of 12months programme, which will combine work and education, allowing you to gain a formal qualification, as well as hands-on experience in the Contact Centre.
Have you just left education, or looking for a change of career?
Are you looking to kickstart your career in an award-winning organisation?
As an admin/ customer assistant, you will contribute to the daily activities of the service team, working within a busy environment to help achieve first-class, professional service.
Calling entry-level candidates who are seeking their first professional office opportunity!
We're seeking friendly and enthusiastic people to join their administration and customer service teams.
This is very different to the average Contact Centre role; you will be handling incoming calls and taking information, asking questions to ensure high quality of information is obtained, liaising with internal and external contacts, and providing important input into the outcome of each and every call.
You will have to diagnose problems and handle complaints whilst handling high volumes of calls.
Kenneth Brian Associates are working with a well known organisation based in Sutton, who are looking for Contact Centre Agents to join their buzzy team!
Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.