We are looking for a Customer Support/Contact Center Administrator who can join our client on an initially 2 month contract, starting from the 7th of May.
This role is located in Daventry.
This could become a permanent position for the right candidate.
We are currently seeking front-line telephony advisors with prior experience in a fast-paced call centre setting.
This position will primarily be office-based, with the possibility of transitioning to a remote work arrangement for up to three days a week once fully trained and operationa
It is essential that candidates have previous experience handling Council Tax, Business Rates, and Housing Benefits enquiries, though familiarity with NEC and Enterprise systems is highly desirable.