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We urgently require a number of call centre-based Customer Service Advisors. June Starts! Based in office Doxford Park, Sunderland 37.5 hrs per week (Full Flexibility required) Excellent transport links and free parking Great onsite facilities Full training provided This is a 12 week temporary assignment with some opportunities for longer fix term contracts. You will be joining a National and dynamic forward-thinking company, with great onsite facilities, free parking a superb team-based culture and excellent customer service, call centre training. The role involves taking inbound calls and dealing with customer queries and complaints through various channels such as telephony and online services. You must have previous experience of using multiple systems for this role. The right candidates would need to: Be resilient Be friendly and polite Have excellent computer skills Be able to work under pressure Be comfortable with high volumes of calls Previous Call Centre/Customer Service experience is essential. There will be 2 weeks of initial training NO annual leave to be considered for the entirety of the 12-week contract This role will be working all Saturdays Hours of work: 37.5 hours per week between:- 8am-6:30pm Monday to Friday 8am-3pm Saturday £11.77ph Hours of work will be based around a rota that will be provided 4 weeks in advance any outside appointments must be worked around the shift pattern. Security vetting would also be required for this position which will be discussed upon application. If this role is of interest, please don't hesitate to apply!