This isn't cold calling; these are all conversations with current or interested parties, and your role as a Contact Centre Advisor is to turn those conversations into leads for our sales team.
Whether you have previous sales experience or are brand new to the sector, we will provide the necessary training to ensure you succeed.
We're looking for people who can have great conversations over the phone and on-line.
Applicants will require a minimum of 3 years relevent experience in a Customer Service Management or Team Leader position that involves email and call handling.
On site or Hybrid with a minimum of 1 day per week on site at Norwich office.
This is an exciting opportunity for an experienced dynamic Care Trainer to co-ordinate and deliver staff training across care homes.
Naturally, the Care Trainer will have a proactive approach to work, will be able to motivate and inspire others and support their professional development.