My client is city centre based and looking for experienced Customer Service Advisors to work in a busy and exciting inbound call centre.
You'll be handling a variety of calls and sometimes dealing with other forms of customer contact such as emails and live chat.
The successful candidate will be available to start immediately, with excellent communication skills (professional and friendly) and experience of using CRM's.
We're currently recruiting for a company based in Cambridge who are looking for a Training Coordinator to join the team on a full-time, permanent basis.
They're ideally looking for someone who has previous experience within a customer service position from either an office or retail background.
Working alongside our client you will develop loads of experience in many different sectors, the opportunity to be promoted within the company is highly likely as the ethos of our client is to reward motivation and hard-work!
We are working with a growing and innovative Membership body in central London to find their newest Contact Centre team member.
Reporting to the Contact Centre Team Lead, the Customer Support Advisor will be the first point of contact in all interactions with the customer and member base, including students, members, employers, and customers, ensuring a first class and personalised experience is delivered.
The role is key in providing exceptional customer service experience and improving customer satisfaction retention rates and increasing sales of qualifications, training, and memberships.
Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
To provide industry leading service support to customers who contact via an increasingly diverse range of channels.
As well as transacting orders received for Bulk and Cylinder products in a timely manner, ensures that customer accounts are administered by providing seamless and value adding interactions through the effective utilisation of customer facing systems.
We are looking for an enthusiastic, and motivated Call Centre Represenative to join our driven and highly performing telephone sales team!
Joining an established team of call centre advisors, this is an exciting opportunity to change lives through distance learning, supporting individuals in choosing the right course for them!
Working alongside our client you will develop loads of experience in many different sectors, the opportunity to be promoted within the company is highly likely as the ethos of our client is to reward motivation and hard-work!