A Contact Centre Manager is needed to join our team at theICEway, a leading IT services and technology consultancy based in Welwyn Garden City.
This is an in office role - full time 37.5 hours a week - hours are predominantly going to be Monday to Friday between the hours of 8am - 6pm on a rota basis.
This is an excellent opportunity to progress your career with a well-established company!
Pure are working exclusively with a well established client who are looking for a experienced Customer Service Team Leader to join their contact centre team due to growth.
Main Duties
Management of a tracker on system of data for property/construction clients.
Creating a booking spreadsheet from trackers for jobs due that month.
Our client, a leading company in the industry, is seeking a highly motivated and dedicated Customer Service Manager to join their team in London.
As the Customer Service Manager, you will be responsible for strategizing and improving our client's customer experience.
If you are passionate about delivering exceptional customer experiences and possess excellent communication skills, this is the perfect opportunity for you.