Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
The Client prides themselves on putting their people and their customers at the forefront of what they do.
Our client is a well-established Business Process Outsourcer, providing a variety of services to their clients, who are some of the UK's leading brands.
The role is located in Preston, however, we also have sites in Manchester, Belfast, South Africa and India.
We are currently partnered with a managed services provider in Lancashire who are seeking a driven and passionate Customer Success Manager to join the team.
You must be local to Chorley and happy to be in the office full time.
BEFORE YOU APPLY: Please read through the whole job posting to ensure you are suitable for the role and have the essential skills.
Qualitymark has issued over 1,000,000 Insurance Backed Guarantee and Deposit Protection Insurance policies.
In this time, we've helped the home improvement industry raise installation standards, strengthened our accreditation & monitoring procedures and provided consumers with quality financial protection.
Qualitymark Protection have been actively safeguarding consumer investments in home improvements for over 26 years.
Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.