Customer Service Team Manager - Milton Keynes - Global Construction Company
We are currently recruiting for a world leading manufacturer in their field, have over 300 factories, 25,000 employees and sales of £9 billion in FY 2022.
Last year alone they put their name to 85 new patents and invested over £190million into R&D/Innovation.
Hybrid: 2 days a week in Milton Keynes - 3 days WFH
Founded in 2007 our client is one of the fastest growing banks of their kind in the UK.
They offer personal and corporate savings products and finance for UK residential and commercial property, in addition to sourcing and advising on UK real estate investments.
To take inbound calls from external customers, general queries to be answered in a professional manner and provide accurate information whilst delivering excellent customer service.
One of our Milton Keynes based clients require a Telephonist to start as soon as possible on a 12 month contract basis.
Working mostly Monday to Friday 9am - 5pm with 1 hour for lunch.
A Customer Service Quality Coordinator is responsible for continuously reviewing work items through quality monitoring and auditing to ensure compliance and adherence to the NHBC Customer Services processes and regulatory requirements.