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New Job: Part time Customer Service Coordinator You will be providing customer service and sales support to this growing business based between Northampton and Wellingborough. You will be supporting operations, driving excellence in customer service while championing sustainability, sound good? Are you passionate driven and a dynamic individual looking to develop your career but wanting to work part time? Benefits: Working on site at beautiful offices and a great team 25 days holiday Salary: £25000pa Pension and life insurance Hours of work: Monday to Friday 12.00-5.00pm About the Job: As a Customer Service Coordinator, you'll be the linchpin in the team with a mission to provide first class sales and customer service support. Your role will involve coordinating with major construction contractors and assisting companies in achieving their sustainable goals. You will be working from a vibrant office, you'll collaborate closely with clients to tailor flexible solutions, ensuring they hit their KPIs and reduce costs. Customer Service: Prioritise and process customer orders and queries promptly. Investigate and resolve complaints swiftly Foster clear communication with clients and internal teams Collaborate with field sales to ensure service obligations are met and efficiencies maximised. Uphold the companies reputation through high personal standards and warm, welcoming interactions. Operations: Navigate the companies 5 stage process for client and supplier accounts seamlessly. Monitor invoices, ensuring accuracy for smooth invoicing. Identify profit opportunities and maintain meticulous housekeeping on internal systems. Provide stellar admin support when needed, from diary management to maintaining filing systems. Account Management Support: Monitor supplier increases and strategise solutions to maintain project profitability. Offer valuable feedback to directors weekly, contributing to strategic discussions. About you: Thrive in a fast-paced environment with the ability to work both independently and as part of a team. Customer-focused with a knack for problem-solving. Detail-oriented, organised, and adept at meeting deadlines. Strong written and verbal communication skills. Proficient in Microsoft Office and other commonly used IT systems. If you're ready to embark on an exciting journey with a progressive and growing business, where your skills are valued, and your passion for customer service makes a real difference, then we want to hear from you! Contact Esther at Satarah Recruitment for more information
Are you a professional and customer focussed individual with an enthusiastic approach looking for an exciting and stimulating career? Are you in retail, hospitality, customer service or something similar and looking for a new exciting results driven challenge with progression and excellent monetary rewards? Are you looking for a fun role which will enhance your customer service and sales skills? Are you confident and engaging and want to take your career to the next level? Look no further this is the role for you. My excellent and successful client have a number of new exciting campaigns, alongside the continued development of existing projects. This highly professional company has created a role for 2 additional Account Managers to join their team. (Own vehicle and full driving licence essential). This is a terrific opportunity to join a company which is results and quality driven, providing you the opportunity to develop your consultative business development skills. To help you succeed our client will provide: In-house training in specialist sectors to develop and extend your knowledge A ready-made client target area for you to focus upon Regular progress updates Structured sales resources such as CRM tools and data bases What you will be doing: Developing business in designated areas Targeting markets in specialist sectors Successfully manage customer expectations by generating appointments/leads with new professional clients In return for your hard work, our client offers: Starting basic salary up to £32,000K depending on experience Non-contributory pension scheme 28 days holiday including all bank holidays and Christmas shut down Structured career progression