Successful candidates will play a key role in providing exceptional customer service for our client's customers across all communication channels, including telephone, email, WhatsApp, and social media.
We have some brand new and fantastic opportunities with a leading Airline as they recruit for a number of Customer Engagement Representatives to join their home-based team, on an initial 6-month contract basis.
This position involves managing bookings, answering customer queries, processing refunds, handling disruptions, and communicating important information to passengers.
Our client, a national Charity, are seeking an experienced and dynamic Senior CRM Support Officer to join their team.
Remote or Hybrid (Birmingham/Liverpool/Cardiff)
This pivotal role is responsible for supporting the onboarding and ongoing user experience of their Microsoft Dynamics 365 CRM system, known internally as CHIP.