The Contact Centre Team Leader role requires a proactive leader with excellent communication and management skills to inspire and guide the team to exceed monthly targets.
We're looking for a brilliant Contact Centre Team Leader to join out client - a leading the South West telesales team at their Plymouth, Bristol and Poole depots to maximise sales performance, process customer orders accurately before the depot deadlines, as well as upsell and cross sell new products.
You'd be based at the Plymouth office up at Langage Business Park, Plympton however travel to Bristol and Poole once a month will be required.
As a Team Leader, you will play a pivotal role in guiding and developing a team of Customer Service Agents, ensuring they have the skills and support needed to excel in their roles.
We have an exciting opportunity for a full-time, permanent Customer Service Team Leader to join our Operations team!
Are you a natural leader with a passion for customer service?
As a Team Leader, you will play a pivotal role in guiding and developing a team of Customer Service Agents, ensuring they have the skills and support needed to excel in their roles.
We have an exciting opportunity for a full-time, permanent Customer Service Team Leader to join our Operations team!
Are you a natural leader with a passion for customer service?
Posted by Osborne Appointments • £12/hr to £12.25/hr
OA are currently recruiting for a Call Centre Team Lead to join a reputable business that has a portfolio of clients across FMCG, Financial Services and leading brands.
Monday Friday 8am 9pm; Saturday 8am 7pm
This role will be based in their Edgware offices on a temporary to permanent basis.
The Customer Service Team Leader will hold responsibility to help support and effectively lead a team of direct reports, ensuring customer emails, and escalations are efficiently and effectively actioned to a high level of service.
Based Diss (office based on Monday/Tuesday and Thursday, home based Wednesday and Friday)
Posted by Randstad Perm Professionals • £28K/yr to £30K/yr
General
As a CS Team leader you will be responsible for leading a small team of customer service adviser's focusing on delivering excellence, advising on best practice and leading by example.
We are delighted to be working in partnership with a multi-national market leader in search of a passionate and capable Customer Service Team Leader.
Responsibilities
Plans and organises Customer Service team ensuring all processes are adequately covered and service is at least at agreed level.
Posted by The Portfolio Group • £28K/yr to £30K/yr
Are you an experienced Customer Service / Call Centre Team Leader looking for a new challenge?
If you have at least 1 year customer service team management experience, preferably within a software company, please apply today and we'll be in touch!
Do you always put the customer first while creating a happy, supportive environment for your team?
Posted by AUCTORO RECRUITMENT LIMITED • £35K/yr to £42K/yr
As a Customer Service Team Leader, you will oversee the Customer Service team, ensuring that service standards are consistently met.
We are working exclusively with an industry leading client on the lookout for a Customer Service Team Leader to join their team in Coryton, Stanford-le-Hope on a 10 month FTC.
You will manage all aspects of customer interactions and support your team to deliver the highest level of service efficiently and cost-effectively.