They are looking for a customer focused individual, to start Monday 28th October, who is able to work in a fast paced and reactive environment, where they are speaking to a range of customers and contractors on the phone in order to schedule and coordinate services and visits.
You can expect to be handling 100-120 calls per day liaising with both clients and team members.
Our client is a forward thinking and progressive business with 100% of their workforce working from home.
The Contact Centre Advisors will be the first point of contact for all of their customers and will provide a full support service to them.The ideal candidates will have great customer service skills and will thrive working in a busy and demanding environment and will have the ability to turn a problem into a solution.
The Contact Centre Advisors will work as part of a large team with a modern office environment.
We have an ongoing requirement for temporary Contact Centre Advisors to join this professional organisation.
Weekly shift rotations of: 8am-4pm / 9am-5pm / 10am 6pm / 11am 7pm and 12pm to 8pm (1 hour for lunch) and two ten minute comfort breaks, One AM and one PM .
To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.
We are looking for a strong, flexible leader, based at two Customer Service Centre sites this is a varied role where you will be line managing 6 customer service team members.
Guidant Global have an exciting opportunity for an experienced Customer Service Team Leader to join the Customer Services Team at Brighton & Hove City Council.
Working in liaison with and reporting to the Security & Customer Service Manager, you will be leading and inspiring team members to deliver outstanding service, supporting all council services, external stake holders and customers that rely on Customer Service Centres, Switchboard and Reception Units.
Premier Work Support are recruiting Team Leader to join the team and provide first class service to guests within executive lounges at Heathrow Airport.
You must be willing to go the extra mile, with a positive 'can do' attitude and be a well organised individual with great attention to detail.
Successful applicants will have a confident and sociable personality to develop rapport with guests and make recommendations of available services.