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A fantastic newly-created opportunity has arisen for a results driven Sales Team Leader to lead a growing team of sales advisors in a well-respected organisation in modern offices west of Reading. The ideal candidate will be proactive, will lead by example and be able to motivate the team to exceed all centre sales targets and achieve a high level of customer satisfaction. This is a busy, varied and exciting role with excellent earning potential. The successful candidate will primarily be overseeing the Junior Sales (Telemarketing Team) whilst working closely with the Sales Manager for guidance and support. Key Responsibilities: Delivering against sales targets across multiple products and service Achieving product and cross sell KPIs Monitoring dialler performance Ongoing monitoring of calls and behaviour Providing correct advice to agents based on customer preference or situation Ability to make quick, evidence-based decisions on dialler performance Handling first line queries from the sales team Dealing with customer escalations Planning and implementing sales promotions and staff incentives Ensure staff attendance and punctuality Hosting daily sales meetings with team Planning and hosting monthly 1 to 1 meetings with team members Working with HR to ensure smooth day to day operations Plan and manage staff rota Staff training and development Requirements: Proven track record of achievement in a high volume telephone-based sales role Leadership/coaching ability to motivate to achieve KPIs and sales targets Effective planning and communication skills Happy to work onsite 5 days a week If you think you are suitable for this role, then please click 'APPLY' now! Recruitment Note Due to the unprecedented volume of response we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 5 days, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.
Red Recruitment is recruiting an ambitious sales driven individual to join a premier Contact Centre outsourcing business who are dedicated to delivering exceptional service to their clients. This role is Monday - Friday on a temporary to permanent basis. You will be joining the business during a period of fast growth, giving you lots of potential for opportunities and progression in the future. The suitable candidate will have previous sales experience and have strong communication skills. The start date for this position is May 20th. Benefits and Package for a Sales Advisor: Salary: £11.53 per hour Hours: The business hours areMonday - Friday, 8.30am - 5.30pm, you will be required to work within these hours Contract: Temporary to permanent Location: Banbury Town Centre Start date: 20th May Full training will be provided with continuous support week to week Key Responsibilities of a Sales Advisor: Working on a regulated charity fundraising campaign Outbound B2B calling Selling lottery numbers to customers Building and maintaining relationships with clients Liaising with team members whilst working to grow and develop your own team Key Skills of a Sales Advisor: Previous telesales experience is required A proactive and confident telephone manner Exceptional customer service skills A good understanding of basic IT and to be computer literate is required Positive team player with the ability to work collaboratively in a team-oriented environment If you are interested in this position, please apply now! Red Recruitment (Business)