In the Customer Adviser role you'll be passionate about providing customers with an expert and personal experience, making it clear the things they value are in safe hands at Direct Line Group.
You'll also have an opportunity to earn an additional bonus up to £4200 per annum for sales roles (dependent on the role and your performance).
They're a relatively new company to the market, but since establishment:
Unlike most providers, they build, own and operate their dedicated fibre optic network and install it directly into the home, meaning they can deliver a super-fast connection at prices the national providers find hard to beat.
London's largest and fastest 100% full fibre broadband provider, bringing better internet to Londoners since 2013.
Up to £32,000 plus uncapped commission and excellent benefit package
The primary purpose of the role is to manage a team of between 10 - 15 telephony agents to deliver service excellence for both our client and its customers.
As a Customer Service Advisor, you will be the first point of contact for customers, supporting them through an inbound contact centre via multiple channels.
Are you a naturally helpful and friendly person who enjoys speaking with customers and assisting them with their financial queries?
We have a fantastic opportunity for you to join a team operating within a critical function in the financial services industry.
Our client, an incredibly well-established Insurance Solutions provider, are looking to recruit an articulate, personable Customer Services Executive to join their London-based team.
Working on a hybrid basis (3 days in the office / 2 days from home), this is an exceptional opportunity for the right candidate!
Our client specialise in supporting an external B2B client base with any Insurance Solutions they require, and are the market-leader in what they do.
We are working with a growing and innovative Membership body in central London to find their newest Contact Centre team member.
Reporting to the Contact Centre Team Lead, the Customer Support Advisor will be the first point of contact in all interactions with the customer and member base, including students, members, employers, and customers, ensuring a first class and personalised experience is delivered.
The role is key in providing exceptional customer service experience and improving customer satisfaction retention rates and increasing sales of qualifications, training, and memberships.