Join our client's Home Assistance Team in the heart of vibrant Croydon with hybrid working options and take your customer service skills to the next level!
Are you ready to kick-start your career in a dynamic and supportive environment?
We are currently seeking front-line telephony advisors with prior experience in a fast-paced call centre setting.
This position will primarily be office-based, with the possibility of transitioning to a remote work arrangement for up to three days a week once fully trained and operationa
It is essential that candidates have previous experience handling Council Tax, Business Rates, and Housing Benefits enquiries, though familiarity with NEC and Enterprise systems is highly desirable.
Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.