As a vital member of our team, you will be responsible for providing excellent customer service to our clients, ensuring their needs are met promptly and efficiently.
We are seeking a dedicated customer service advisor to join our busy repairs and maintenance team on a 2-month contract basis.
Responsibilities
Act as the first point of contact for clients, handling inquiries and requests with professionalism and empathy.
The role - To assist and support the Customer Care Manager and Head of Customer Care in providing a high quality service to our customers, safely, professionally and within agreed or reasonable timescales.
9 month fixed term contract
The company are a Five Star builder who have a requirement for a Customer Care Administrator to provide maternity cover over a 9 month period.
Effective use of a variety of contact channels in handling customer enquiries.
Service Care Solutions are looking for a Customer Support Officer to work within the Transport for Greater Manchester on a contract basis.
Job role/responsibilities
To be the first point of contact for all customer and stakeholder enquiries, ensuring an excellent customer service is provided during every customer contact.
Do you have a solid background in leading teams of between 10-15 people, ideally in a busy office or call centre environment?
You will be leading your own team of seasonal workers, who help to ensure the smooth running of a very busy operational period for our client.
In your leading role you will play an important role by allocating work within your team, driving performance to meet KPIs and supporting to deliver a high level of customer service.
Do you have a passion for both property and exceptional customer service?
Working on a part-time basis for our lettings department, your day-to-day responsibilities will include responding to online and telephone enquiries, booking and conducting property viewings, processing tenancy applications and liaising with both tenants and landlords on a daily basis.
We're looking for an experienced Lettings Negotiator to join our rapidly expanding team, and the successful applicant will operate out of our Tameside-based offices in Manchester.