As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.
This position requires excellent communication skills, both verbal and written, as well as the ability to multitask and problem-solve in a fast-paced environment.
Duties
- Ensure inbound and outbound calls are handled efficiently and professional manner.
Taking the lead in obtaining the best possible settlement in the event of large, complex and often high profile claims affecting some of the North's best-known privately-owned and publicly-listed companies, this is a superb opportunity to forge a highly visible role with a leading global broker.
This firm has won the prestigious "World's Most Ethical Insurance Broker" award for 10 consecutive years so, as you would expect, it takes the strength of its claims proposition and employee advancement very seriously.
As such, this global takes great pride in its reputation in the local market for offering an environment where opportunities for progression are only limited by your ambition!
My client, a leading manufacturing business based in Bootle, is seeking a team of professional Customer Service Advisors to join their business on a permanent basis.
Your new company
The organisation produce some of the UK's most well-known products and pride themselves on their brand and reputation.