Join us as our Contact Centre Manager as part of our Senior Management Team, overseeing the daily operations of the National Contact Centre and ensuring smooth performance.
In this role, you'll drive team performance, implement strategic goals, and step in for the Head of Call Centre when needed, ensuring effective leadership and seamless operations.
You'll analyse performance data, optimise efficiency, and make decisions that balance service quality with budget goals.
Posted by Service Service Employment Agency Limited • £24K/yr to £25K/yr
The Outbound Client Services Advisor will be the business's initial point of contact for new client enquiries and other stakeholder business referrals.
We are recruiting for an Outbound Client Services Advisor for a well-established Norwich-based insolvency practitioner.
This candidate will need to be able to be talented, career-driven and able to fully embrace the ethos of the business - thinking creatively, being approachable to our clients and providing an outstanding service every time.
Posted by Hays Specialist Recruitment Limited • £26K/yr to £29K/yr
Your new role
The purpose of the role of Telecare Team Leader is to operationally manage the team members of the Emergency Alarm Response Centre, to enable the best level of service to their customers.
Your new company
Careline365 is a leading national personal alarm provider with a simple mission: to provide solutions that enable the ageing population, and those who are vulnerable, to enjoy better and safer lives.
Through their pioneering and cutting-edge products, Careline365 supports their members to maintain their independence, while their 24/7 emergency monitoring service brings peace of mind and comfort to users and their loved ones.
Posted by Resource Matters Ltd • £55K/yr to £60K/yr
Basic Up to £60k Package Paraplanning Full client portfolio with on-going advice fees
Due to the existing advisor retiring you will provide holistic financial planning advice to a large portfolio of clients with substantial on-going advice fees and you will benefit from ongoing lead generation.
Resource Matters have been retained by this well known local IFA firm to recruit an experienced Independent Financial Advisor.
Posted by Hays Specialist Recruitment Limited • £26K/yr to £29K/yr
Your new company
Careline365 is a leading national personal alarm provider with a simple mission: to provide solutions that enable the ageing population, and those who are vulnerable, to enjoy better and safer lives.
Through their pioneering and cutting-edge products, Careline365 supports their members to maintain their independence, while their 24/7 emergency monitoring service brings peace of mind and comfort to users and their loved ones.Launched in their founder's spare bedroom in 2013 as Lifeline 24, the early years of the business were spent exclusively selling personal alarm units.
The rebranding to Careline365 in 2015, and the subsequent launch of their own Alarm Response Centre (ARC) in 2018, was a key turning point in their evolution from a tech provision to an overall personal care solution.
Future development into Paraplanner; Establish firm
Fram is working with a well-established, directly authorised financial planning firm in Norwich, currently seeking an IFA client support administrator to join their growing team.
Posted by rthirteen recruitment • £25K/yr to £28K/yr
This is an opportunity for an individual to join an impressive client services support team who have a wealth of knowledge and expertise and utilise their experience across the firm's Financial Administration and Paraplanning departments.
R13 are working in partnership with a well-respected, award winning financial advisory organisation, offering their services across Norfolk and Suffolk.
Based in the Norwich Office, this is a full time, permanent position working 37.5 hours per week, Monday to Friday 8.30am - 5pm, and is offering a salary between £25,000 and £28,000, depending on experience.