Join our client as a Customer Service Advisor / Operations Executive and help shape the future of utilities with innovation and a commitment to a greener tomorrow.
To be a key point of contact for customers responding to enquiries across a range of Housing and Council services in line with service standards.
To accurately process and reconcile income in line with the Council's financial guidelines and regulations.
To accurately store, access and maintain electronic and manual records, ensuring information held is correct and processed in compliance with GDPR (General Data Protection Regulations.