We're seeking individuals to join our team at Whistl Gateshead's contact centre.
As a Customer Service Advisor for inbound debt recovery, you'll provide crucial support to those facing financial challenges with empathy and professionalism.
Join us to make a difference and be part of our dedicated team.
To be a key point of contact for customers responding to enquiries across a range of Housing and Council services in line with service standards.
To accurately process and reconcile income in line with the Council's financial guidelines and regulations.
To accurately store, access and maintain electronic and manual records, ensuring information held is correct and processed in compliance with GDPR (General Data Protection Regulations.
Join us as a Contact Centre Sales Advisor in our Newcastle contact centre earning £23,400 per annum with incentives on top - you can earn up to an extra £5,110 on average by smashing targets.
We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week.
Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.