My client is seeking a Customer Service Administrator to join their established team.
You will be responsible for providing exceptional customer service to over 250 regular customers - internal and external.
Work to key KPI's to ensure the highest levels of customer service are maintained and improved upon and ensure any issues that arise are resolved to an amicable conclusion ensuring customer services expectations are exceeded.
Are you a friendly and dynamic individual with a passion for providing exceptional customer service?
Benefits: Hybrid working available after probation, life cover x 2 basic salary, 20 days annual leave plus bank holidays plus up to 4 additional days for Christmas, employee assistance programme, pension scheme.
The primary purpose of the role is to manage a team of between 10 - 15 telephony agents to deliver service excellence for both our client and its customers.
Up to £32,000 plus uncapped commission and excellent benefit package
Our client is seeking a Sales Administrator to join their dynamic team at their Head Office in Witham.
With flexible working hours and a supportive work environment, this is an exciting opportunity for someone looking to make a positive impact in a customer-focused role.
Are you a detail-oriented and proactive individual with excellent communication skills?
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.