An exciting opportunity has become available for a Customer Service Administrator to join a successful well established, family owned, gift and home accessories company.
General
Working as part of the Customer Services Team, your main duties will include supporting and resolving customer's queries via telephone, email, webchat, and any other relevant channels, taking ownership for delivering a world class level of customer service, you will accurately enter data, process transactions, reporting, you will deal with internal and external queries, complaints, booking in of goods and collections, processing of customer information and any other duties required.
The role will support the Sales administration within the Customer Services Department to provide an unrivalled high-quality service to their customers both professionally and within agreed or reasonable timescales.
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
Talos360 - Where Innovation Meets Exceptional Service!
Committed to delivering outstanding customer service, we continuously strive to provide our clients with a superior way to attract, engage, recruit, hire, and retain top-tier talent.
At Talos360, we're not just a market-leading B2B talent software product; we're a dynamic force that thinks like a services business.
Are you an Administrator with a background in Customer Service or Account Management, looking to work for a growing contracts division within a leading medical equipment supplier, who prioritise their staff, offer leading training pathways, potential progression and a stable Monday to Friday position?
£23,500 - £24,500 Mon-Fri Training Office Based Company Benefits
On offer is the opportunity to join a group of medical companies, who are undertaking a massive period of growth, expanding their contracts division across the country.