A bit about the role: Operational management of the contact centre, overseeing the effective delivery of customer complaint handling, resolution, and support for customers who may be experiencing financial difficulties.
Boasting a stellar portfolio of blue-chip clients and renowned for their personalised customer service, they're on the lookout for an Operations Administrator to join their dynamic team in Redhill.
Would you like to join an industry-leading, IT software and business services provider who specialise in utilities and pharmaceuticals?
Benefits
25-27 days holiday, plus public holidays, and extra leave for your special day.
This is an ideal role for someone who currently works or aspires to a role in Senior Operations Management.
We have a super role for a Care Operations Manager to have full insight of the daily operations of the organisation, maximise the number of carers supported in hours delivered, and ensure full compliance is adhered to.
This position will report into and be required to meet with Senior Management and our clients Registered Manager on a regular basis to communicate oversight of operations and ensure they have effective governance to fully evidence compliance and positive outcomes for inspections and inspection process.
Real chance for someone with telephone-based customer service experience to boost their prospects and get their foot in the door within the UK's biggest sector.
GENUINE CAREER DEVELOPMENT OPPORTUNITY (company known for progressing/supporting staff).