The Head of Call Centre Operations will be effectively the interface between:
Our client, an ambitious, entrepreneurial and growing Life insurance company, is looking for a Head of Call Centre Operations for their office in Swansea.
To provide the Operations Manager with a high level of call taking activity and data entry within the Call Centre customer service department, serving the community in partnership with the NHS.
Robert Half are excited to announce we have exclusively partnered with a fast growing and dynamic company based in South West London who are looking for an experienced Centre/Operations Manager.
You will oversee the day-to-day operations which will encompass overseeing multiple locations and providing a first-class service.
The successful candidate will possess a strong background in team management, operations process management and business development with a keen eye for detail and a commitment to excellence.