This is a contact centre-based position where you will be telephoning and interviewing customers to complete income and expenditure forms.
You will investigate and monitor mortgage interest/benefit agency payments, arrange payment schedules and agree arrangements for the clearance of arrears.
What's the role
Our client, a specialist Mortgage Lender is seeking Financial Support Consultants to work with customers who are experiencing financial difficulties to discuss and arrange suitable repayment options for the timely collection of their mortgage arrears.
Our client is looking for an experienced Customer Service Administrator to join an established team, where you will be the first line of support for all client queries, assisting with and coordinating delivery requests and onboarding new clients.
The successful individual will need to be a friendly and confident communicator, whilst also being highly organised and methodical enabling them to deal with all associated administrative tasks.
Duties
Onboarding new clients ensuring all required contracts, documentation and Health & Safety procedures and obtained.
Our team of thirty incredibly skilled and dedicated people look after our 43,000 Policyholders and we have long-established relationships with our corporate customers and partners; many of which are well-known brands that we are very proud to work with.
Paycare is a not-for-profit business with 150 years' experience of delivering against our purpose, helping people be happier and healthier through our range of health insurance products and services.
Our Client, a successful yet growing Company based in Wolverhampton, are looking for a Customer Service & Sales Supervisor to take the lead in delivering exceptional customer service and sales support for their premium brand.
The ideal candidate will be self motivated, proactive and have experience in a customer service related role.
Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant?
Are you tired of Hospitality and Bar Work
Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant?
We are currently seeking a skilled Temporary Office Administrator with Credit Control Experience to join our client in Bilston, West Midlands.
About Pertemps
Pertemps is a leading recruitment agency dedicated to matching talented individuals with exceptional opportunities.
With a commitment to excellence and a focus on finding the right fit for both clients and candidates, we strive to make meaningful connections that drive success.
Permanent, Full Time 45 hours per week, with various shifts
Please note that 45-hour contracts are only available after successful completion of your initial training course where you will work 40 hours per week during training
Benefits: Company Pension, free on-site parking, staff canteen, free uniform, Blue Light card for extensive discounts and extensive training and development.