The Customer Experience team at Calor Gas are looking to recruit an engaging and proactive Contact Centre Advisor to provide a primary point of contact for external customers via the phone and in written correspondence, directly resolving matters on first contact where appropriate.
£23,400 to £23,500 With Excellent Benefits
Keeping our Customers Safe, Warm, Working and Informed is what we strive for at Calor.
You will be working within a small team dealing with inbound and outbound calls, a large portion of this role is outbound calls following up with past and present customers gaining feedback and presenting further sales opportunities (no cold calling).
We have a great opportunity on behalf of our client based in the Stockton area, the role will initially be a temporary position until Christmas however there is a possibility this will be extended and could possibly lead to a permanent position for the right candidate.
Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you.
Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career.
Answer the phone in a professional and courteous manner as quickly as possible, determine the purpose of callers and forward the call to the appropriate person or department.
General
Middlesbrough Business Support are recruiting for a Receptionist based in Stockton-on-Tees to start ASAP!
Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you.
Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career.
We are hiring a Personal Lines Account Handler, based in Stockton-on-Tees, who will be primarily focused on Renewals for the company, with a small amount of new business.
They are offering a salary up to £30,000 per annum, with a 5% bonus incentive too.
However, you will need to be comfortable with both.
They are now keen to add an Account Handler , to their Stockton on Tees office working in their Personal Lines and HNW insurance team.
We are currently recruiting for a successful broking group that has a deserved reputation for offering a first-class service and provides a great place to work for those who wish to progress their career.
It's an exciting time to be joining them, as they have lots going on, and big plans for the future!