Be the first point of contact for all inbound Customer Support Enquires into the contact centre.
General
Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers.
In this role you will be responding to all types of consumer led correspondence so an ability to converse professionally both via verbal and written means is a must!
Posted by Page Personnel Finance • £12/hr to £13/hr
This call centre and customer service type role is to carry out all tasks within SLA time scales, following procedures, ensuring audit trails are maintained and spot checked for compliance.
To be the first point of contact for all clients and their employees, providing a service that assists with timely and accurate payments.
Delivering excellent customer service and the required results to support KPI's by maintaining the key responsibilities.
Posted by Mulberry Recruitment • £24K/yr to £26K/yr
My client who are based in Southampton are seeking a customer service administrator to join their fast growing team.
They are seeking a candidate who has previous experience within customer service/admin and preferably within Financial Services/Private Healthcare insurance.
Ensure the smooth running of assigned client portfolio a day to day basis.
We are looking for a Customer Service Advisor to join our clients team in Southampton on a temporary basis, with the potential to become a permanent role.
The successful candidate will play a crucial role in maintaining and increasing customer retention levels, providing excellent customer service, and actively promoting membership benefits to current and prospective members.
Day to Day of the role
Retain and renew customers through outbound telephone calls, ensuring members fully understand the benefits of membership.