This isn't cold calling; these are all conversations with current or interested parties, and your role as a Contact Centre Advisor is to turn those conversations into leads for our sales team.
We're looking for people who can have great conversations over the phone and on-line.
Whether you have previous sales experience or are brand new to the sector, we will provide the necessary training to ensure you succeed.
Applicants will require a minimum of 3 years relevent experience in a Customer Service Management or Team Leader position that involves email and call handling.
On site or Hybrid with a minimum of 1 day per week on site at Norwich office.
This is a full-time position working Monday to Friday.
Rthirteen are partnering with a fantastic company, assisting in their search for a Customer Service Representativeto join their team.
Working with well-known household brands used across the UK, your role will involve handling orders efficiently to meet customer requirements, preparing internal production orders, pricing, inventory, data processing and coordinating with supply chain.