To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.
You can expect to be handling 100-120 calls per day liaising with both clients and team members.
They are looking for a customer focused individual, to start Monday 28th October, who is able to work in a fast paced and reactive environment, where they are speaking to a range of customers and contractors on the phone in order to schedule and coordinate services and visits.
Our client is a forward thinking and progressive business with 100% of their workforce working from home.
Inbound Financial Customer Service Advisor - temp to perm (site based)
Do you have Customer Service experience and looking for a new challenge?
We are looking for applicants from a wide range of industries to join our clients team, have you previously worked in Hospitality/Retail/Financial or Customer Service and looking for a new role.
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