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Customer Support Administrator Nottingham A fantastic opportunity to join an independent company, that are becoming industry experts in the design, installation, commissioning and maintenance of fire safety, fire suppression and security systems. They now manage several fire and emergency systems for some of the UK largest hotel and pub chains. My client is looking for an experienced Customer Service Administrator to join the team. Package £22-24,000 Full time Office based Main Responsibilities The role of administrator is responsible for processing permits, part management and subcontractor management in relation to delivering our customers scheduled activities. Communicating via customer portals, email and telephone. Subcontractor Management: Obtaining and managing scheduled appointments via planner and updating customer portals Issuing all Pos to subcontractors for all call types Confirming appointment dates still to be achieved with all planned appointments, 24 48 hours prior to attendance Chasing of all attendances via open calls report Chasing of all paperwork following visit Processing of all paperwork in call and saving documentations in CASH cabinet GRN purchase order for call Managing Support inbox Liaising with FLM sponsor on any requirement for escalation Ordering of all parts as per grid management & requests Permit Management: All aspects of management of permits, whether individual or annual submissions required, including but not limited to: Processing new and/or existing permits via required method ie. online portal, documentation Managing permit status and review as required, taking necessary action Any escort & isolation requests processed as part of permit Approved status managed through to engineering advising engineer approved date and providing documentation Declined status managed through via re-submission and to approval Knowledge and Experiences GCSE math's/English C or above IT skills, including Microsoft packages and email Knowledge of administrative procedures Accuracy of keeping records Excellent time management Excellent communication and listening skills Ability to work under pressure and prioritise workload If you are local to the area and seeking a new Customer Support Administrator position, then please apply now. If your application is successful a 4way member will be in touch.
Robert Half is on the lookout for a dedicated Finance Manager / Financial Controller to lead our client's management accounts team. This role involves managing approximately 12 personnel and is essential for providing high-quality accounting services and management information to distinct business divisions. Key Responsibilities: Direct and enhance the performance of the finance teams to guarantee exceptional service levels Oversee the preparation of precise financial reports and month-end accounts promptly Maintain thorough and timely balance sheet reconciliations Improve and refine process controls, advocating for efficient practices within the finance team Establish and nurture productive relationships with both operational and other shared service centre teams Who We're Looking For: Holder of CIMA, ACCA, or ACA certification (or equivalent) Preferably experienced in managing a shared service centre environment Must have a strong background in managing accounting procedures in large-scale operations Positive, proactive leadership style with a focus on accountability and quality service Capable of managing both immediate tasks and strategic objectives under pressure Willingness to travel between service centres to ensure smooth operations Benefits on Offer: 25 days of holiday plus public holidays Generous pension scheme and life assurance Private medical coverage Employee savings and share options Transportation benefits including a cycle to work scheme Free parking and significant discounts on various products and services Why them: Robert Half is proud to represent a forward-thinking company that invests in its people and supports their professional growth. We are committed to diversity and inclusion, seeking candidates based on merit, qualifications, and business needs. Step Into a Role That Drives Value: Are you ready to leverage your skills where they can make a significant impact? Apply today through Robert Half and propel your career forward in a role that offers substantial professional rewards and opportunities. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself