To take inbound calls from external customers, general queries to be answered in a professional manner and provide accurate information whilst delivering excellent customer service.
One of our Milton Keynes based clients require 2 x Telephonists to start as soon as possible, one Permanently and the other on a contract basis until 31st December 2024, with the possibility of being taken on permanently thereafter.
Working Monday to Friday, mostly 9am - 5pm with 1 hour for lunch.
You will be responsible for the whole employee journey, from recruitment to retention, managing employee benefits and pay, overseeing inductions, development, performance and training, payroll, managing wellbeing, handling all employee related issues and all related administration.
Working closely with the Deputy Chief Executive and line managers, the People Manager will lead, direct and develop all people related activities, ensuring that they all embody the business in Milton Keynes and Northampton's mission and core values, and ensure they are legally compliant.
As a People manager you will have the ultimate responsibility for all people based activity within the role.
Reporting to the SOC Customer Service Manager, you will be responsible for managing and developing client relationships and bring onboard other partners or end users to grow revenue.
Responsibilities
Create and own Account Management plans for 3rd Party Installers and SOC Clients.
Get ready to kickstart your career with an exciting opportunity in customer service and housing repairs!
Full time (5 days)
As a Repairs Customer Contact Apprentice, you'll play a pivotal role in delivering top-tier support to both external and internal customers regarding housing repairs.
As the CRM Lead, you will be responsible for developing and implementing effective CRM programs to enhance customer satisfaction, build loyalty, and drive overall business performance.
If that means working from home, then work from home.
Additionally, you will play a crucial role in generating actionable insights from data to inform strategic decision-making across Homebase.
We are supporting our client in their search for a Team Leader for their busy Customer Service department.
If you have Team leader or Supervisor experience where you are motivating, coaching and adding value to your team, the this could be the role for you.
We are looking for someone with bundles of energy and ideas of incentives to keep the team engaged and on target so they continue to deliver exceptional service and deliver results.
Join a collaborative, fun team of people who are driven to succeed, supportive, and work with an ethos of putting the customer at the heart of what they do.
We are delighted to be recruiting for this national UK business, who are award winning and industry leading within the catering and hospitality sector.
Competitive salary, great bonus, company car, benefits as well as incentives and appreciation shown for great performance makes for a positive and welcoming company culture.
If you have at least 2 years' experience in selling hosted telecoms systems and are looking to join a company with a second to none reputation where you can work within a supportive and friendly team, this could be the perfect role for you.
We are proud to be working with a fast-growing Telecoms company, based in Northamptonshire.
Due to their on-going success, we now have an opportunity for a Business Development Manager to join their team.