My client, a membership organisation is currently recruiting for a Customer Service Manager.
Working Model: Working from home (UK) with co-working twice a month (Warwickshire) and quarterly team meetings
The main purpose of this role is to provide excellent customer service to their members, learners and prospective applicants for individual, course and consultancy accreditation.
We are looking for a Customer Support/Contact Center Administrator who can join our client on an initially 2 month contract, starting from the 7th of May.
This role is located in Daventry.
This could become a permanent position for the right candidate.
Our international client based in Blackburn, Lancashire requires an experienced Customer Service Administrator to join their team for a minimum period of 6 months.
Responsibilities
Handling incoming calls from customers, sales team, and suppliers ensuring that the appropriate responses are provided.
Goals and Objectives
To provide an efficient administration service to support the Customer Service Manager in ensuring that all customer requirements are delivered in a professional and timely manner and that the department maintains an excellent reputation for customer care.