As the Contact Centre Manager, you will play a crucial role in directing, leading, inspiring, developing, and managing our team of Team Leaders and Customer Service Advisors.
A leading high-profile brand is seeking a highly motivated and driven Contact Centre Manager to join their team in Solihull.
This role will be office based with no evening or weekend work.
We are seeking a data orientated Contact Centre Performance Manager with strong leadership skills to join our client's customer service team based near Caerphilly.
The successful candidate will be responsible for managing the performance of the contact centre, ensuring that all customer interactions are handled professionally and efficiently.
Our client is a leading provider of professional services in the energy sector.
The Telesales Manager will be responsible for overseeing the daily operations of the call centre, ensuring efficient functioning, high performance, and exceptional customer service delivery.
My client are a manufacturer and global distributor of bespoke, high value products and are seeking an experienced Telesales Manager to join the team at an exciting period to continue to develop, grow and expand on the current sales function they have in place at their Staffordshire site.