Posted by Gleeson Recruitment Group • £11.50/hr to £13/hr
Overview
We are seeking an organised and proactive Call Centre Coordinator for a 3-month temporary assignment to support the day-to-day operations of our busy call centre.
The ideal candidate will assist with scheduling, performance tracking, and ensuring smooth communication between agents and management.
This is a great opportunity to gain experience in a fast-paced, customer-centric environment.
Working in a call centre environment, you will also manage a team of Service Coordinators ensuring they are planning future appointments and scheduling appointments for the day at the time requested by the Customer maintaining capacity for appointments.
Our client is looking for a Senior Service Coordinator who will be in charge of the logistical management of workers and subcontractors to meet repair appointments whilst delivering an exceptional customer service.
To succeed in this role, it is essential you have a positive, professional and versatile attitude at all times and are able to remain level headed, demonstrating leadership for your team and making rational and proactive decisions in a constantly changing and dynamic environment.
Posted by JLD Recruitment Ltd • £24K/yr to £28K/yr
General
You will need to be a driver for networking/events
Purpose of the role
The role will be to provide communication and support services for clients Ensure clients know they are valued and to develop clients re additional products or services (where appropriate).
Promoting the company services and products to prospects through planned communications, networking and other marketing activities.
Due to their continued success, we are looking for a confident, positive and pro-active Customer Services Coordinator to join the experienced and dedicated team.
If you have customer service, coordination or account management experience, this is an exciting opportunity to be considered.
Our client is a successful and well-established company based in Redditch.
Real chance for someone with telephone-based customer service experience to boost their prospects and get their foot in the door within the UK's biggest sector.
GENUINE CAREER DEVELOPMENT OPPORTUNITY (company known for progressing/supporting staff).
Are you looking for a new position to combine Administration and Customer Support experience?
Our client, an established and growing business, is looking to expand their existing team by bringing on board a new team member as a Customer Support Administrator to take clients through a journey and process to make sure that they have a good experience.
If you are looking for a busy and varied role where you will use your office and customer service skills, receive training and get to learn a lot about a new industry, then this position could be of interest to you.