You will be responsible for resolving customer enquiries (from the dealer network and end users, as well as internal colleagues), by answering telephone calls, email and CRM cases, providing timely and accurate technical information.
We are on the lookout for a Customer Service Advisor to join our well established international client based in Camberley on an initial 6 month contract opportunity.
This role not only offers immediate challenges and rewards but also the potential for a permanent position!
They re looking to employ a highly driven Customer Services Specialist to join the team at an exciting time of growth and development.
Our client has an impressive portfolio of products and partners with some of the leading research laboratories to offer well researched tools to support their patients in reaching health & wellbeing across the UK, Europe, The Middle East and Asia.
Do you hold current Customer Service experience
Are you looking to join part of a small, friendly team within a niche industry sector?
Our client is seeking a very professional and unflappable person who can work in their busy customer service environment arranging bookings, organising to get customers in, deal with constant calls, making notes on the system for previous calls and taking multiplie calls efficiently.
You will be able to work in a fast paced environment within a very friendly company.
We are looking for a Customer Service Advisor to work in a fast paced Customer Services department, where you will manage customers orders and queries, via the phone, e-mail and QMS.
Ensuring issues are resolved efficiently and satisfactorily.
Coordinate directly with suppliers, build and develop relationships to aid customer orders and logistic issues, as well as maintaining an exemplary level of customer service.
You will be responsible for managing orders, resolving customer complaints, responding to phone call and email requests and ensuring that the customers and consumers receive a premium service comparable to the luxury positioning of the company brand.
Primary Duties will include: Customer Order Management/Sales Administration
Our client is seeking a Customer Service Executive to work as the primary contract for the UK customer interaction.
Working for a global leader within the heating industry you will be working in a team communicating with customers and engineers via phone and e-mail to provide an outstanding customer service experience.
This is an on-going temporary booking with the view of turning permanent so you must be available to start immediately.
The hours are 08.00 - 16.30 with 30 mins for lunch.
In this role you would be supporting both new and existing customers with queries and provide ongoing support, this role requires someone with a positive attitude and a passion for providing an excellent service to all customers!
Our client who is the UK market leader in their industry are looking to recruit a Customer Service Advisor on a temp to perm basis.
Duties
Dealing with a high volume of inbound and outbound calls.
Empathetic and hard-working, we are change-makers who are passionate about creating a happier, healthier society.
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