Code and input all customer orders accurately onto our computer system and liaise with Shipping and Warehouse to ensure follow through in line with customer expectations.
General
To undertake prompt, accurate and timely sales administrative support as part of a team and also specifically to support the International Sales Manager to ensure excellent service levels and opportunities for sales and brand expansion
Visiting customers at home or at the commercial premises the Customer Welfare Officer is there to gain understanding from customers by listening to the issues the customer is facing, and the challenges faced with meeting the cost of the energy consumption.
At British Gas our Customer Welfare Officers play a vital role in understanding our customer's needs to provide suitable solutions to help them better manage their energy account balances and energy consumption.
At times working with the most vulnerable members of society both domestic and commercial, The Customer Welfare Officer is there to offer solutions and point customers to benefits they may not be aware they are entitled to like the British Gas Energy trust.
You'll do everything from checking off deliveries to dealing with enquiries or ensuring that the shelves are fully stocked with well-presented products.
In fact, time will fly by.
At Aldi, you'll never find yourself bored and twiddling your thumbs on the till as a Store Assistant.