The Frontline customer service Representatives department is responsible for handling the vast majority of contacts between internal departments and customers on a daily basis.
Pertemps Reading are looking for Frontline Customer Service Representatives to join the DHL team based in Reading.
You will be loading the complaint onto the system, discussing complaint points with the customer, collecting and reviewing evidence from systems to understand the situation in detail, and concluding the outcome in a final response letter.
We are looking for passionate Motor Complaint Handlers who want to find fair outcomes for customers to join a finance provider.
You'll be working in a dedicated team investigating and working a portfolio of complaints where your work will be quality checked, so there will be some targets to strive for.
If you are looking for a place to start or build your career in Customer Services or develop your skills and experience in an exciting environment that encourages YOU to bring out your best, then THIS is the place for you!
Background checks: Due to the nature of some of the roles and the customer information you will have access to in your role, we may work with you to secure CTC-level Govt.
The minimum requirements needed are (in addition to demonstrating your right to work in the UK):
The Maintenance Team is looking for a versatile customer service works planner to support and work as part of an operational team to ensure that the service is efficient and effective and to ensure good customer care, and front line service delivery.
Reed Public Sector is urgently looking for a temp Work Planner/ Customer Service representative for a Local authority in Berkshire
Works planner / scheduler will provide administration and customer service work as part of a busy team in our Maintenance Office.