You should be an action-taking, perfectly-comfortable-working-solo, kind and dedicated person who takes the role of making and keeping customers happy VERY seriously.
Firstly, you're a fantastic Communicator with real empathy for those around you and the problems they have.
Are YOU the Customer Service Leading Superhero We're Looking For
The Role: As a Customer Service Professional, you will be the first point of contact for our customers, providing support and delivering a superior service experience.
Job Vacancy: Multilingual Customer Service Professional
Our client is a dynamic and fashion-forward brand, known for our innovative designs and commitment to exceptional customer service are expanding their global presence, seeking a passionate and multilingual Customer Service Professional to join their team.
Careline365 is an award-winning company that provides a life-saving service across the United Kingdom and the Republic of Ireland, bringing peace of mind to people and their loved ones.
Whilst going through an exciting period of growth, they still have that family company feel, where the employees are more like friends than colleagues.
They provide a friendly and relaxing working environment across all departments and the successful candidate for any of their current vacancies will soon feel right at home.
The role will involves speaking with customers on the telephone, organising diaries, logging correspondence, some data inputting updating systems, obtaining and authorising quotes, attending meetings and much more.
We are recruiting for an excellent role based with our client in Norwich.
The company are long established and successful and are seeking a new team member to manage and deliver their administration process for their clients.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
You'll help with frame adjustments, repairs, and fittings.
As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
£11.45 per hour Monday to Friday 9.00am to 5.30pm or 8.30am to 5.00pm - occasional Saturdays if you wish.
Temp to Perm to start ASAP
Due to the location of my client you need to have your own transport to get to the office for the training and when working in the office (2 or 3 days per week)
Inbound Customer Service Expert - Starting salary between £24,200 to £27,300 (depending on hours, skills and experience) plus additional benefits
Our standard full time contracts are for 35 hours per week (with options for part time working).
However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for enhanced 40 hour contract which has an enhanced salary of up to £31,200.
Whether it's filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries ... the opportunities are endless, but everything you do matters ... ensuring our customers get everything they came for, served quickly and efficiently.
About the role
You will be expected to ensure our customers' needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same.