The role will initially commence on a temporary basis and will become permanent at the 13 week stage however permanent applications will be considered.
The role of the Call Handler will be to answer operational calls that come into the contact centre.
Your new company
We can help patients who need non-emergency transport to and from hospitals, treatment centres and other similar facilities.We can also provide transport for people who can't travel unaided because of their medical condition or frailty.
Provide 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.We offer non-emergency patient transport services in parts of our region.
You will be responsible for handling incoming calls, answering emails whilst providing advice and resolving problems at every level.
R13 Recruitment are currently supporting a well-known organisation in their search for a Part-Time Customer Service Advisor to join their Norwich team, working weekday evenings.
Ideally with call centre or customer service experience
Our city-based client is seeking a customer service executive to come and join them from 13th May with a view to offer a 6 month contract which could then go permanent for the right candidate.
Full-time hours - shift pattern, need to work occasional weekends (35h a week and hour break) 8am, 9am or 10m latest finish 6pm
The East of England Ambulance Service provides 24 hours, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport for 6.9 million people in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are very proud to be asked to recruit call handlers to dispatch ambulances and patient transport.
You will be responsible for handling incoming calls, answering emails whilst providing advice and resolving problems at every level.
R13 Recruitment are currently supporting a well-known organisation in their search for a Part-Time Customer Service Advisor (Weekends) to join their Norwich team on full time, temp2perm basis.
You will be working Saturdays & Sundays, 11am - 8pm.