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Your new company This exciting organisation is seeking customer service agents to join their team. This is an excellent opportunity for someone who is looking to grow and expand their career. You must be able to speak French fluently and be available on evenings, nights and weekends. Your new role You will be responsible for providing excellent customer service to their customers. This includes handling queries via multi-channels such as phone, email and live chat and video chat. You will also be able to provide solutions to customer issues in a timely manner. You will also be logging information on their in-house system and updating customer cases. What you'll need to succeed You will need to be fluent in both French and English for this role, and you will be immediately available for work. You will also be available to work shifts on some evenings, nights and weekends. You have experience of customer service and can provide excellent service. You have great communication skills, both written and verbal, along with a keen eye for detail and organisational skills. You're bright and personable, with high energy and can work well to tight deadlines. You can work well both independently and in a team and within virtual teams. What you'll get in return You will receive an excellent rate of £13 per hour plus holiday pay. You will be working for an excellent business which may provide further opportunities for development. You will also be able to work from home during this time. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk