The Customer Service Role is expected to work as part of a cohesive centralised Customer Service and communications team and closely with internal functions such as Service Centre Managers, Field Sales Resources and Functional leaders on growth and retention strategies by providing complete and appropriate solutions for every existing customer and prospect to boost retention and top-line revenue growth and margin improvement.
This is a fully office based permanent position working Monday to Friday.
THE OPPORTUNITY
Macildowie are currently recruiting for Customer Service Advisors working for a growing business based in Ashby de la Zouch.
SF Recruitment are looking for a Customer Service Advisor to assist with the general running of the sales team and help co-ordinate activities for our client based in Ashby De La Zouch
Work as part of a team to create an excellent customer experience, handling customer accounts, orders and complaints via telephone, online chat and email.
Macildowie are currently recruiting for Customer Service Administrators working for a business based in Loughborough.
General
This is a 40 hour week permanent position Monday to Friday fully office based.
Customer Service Advisor / Temporary / Coalville / Fully office based
The Customer Service Advisor is a key role within the business, acting as first point of contact for our customers, covering a range of queries from paying rent to reporting repairs, dealing with sensitive issues, treating each customer with respect and consideration.
No two days are the same, you will learn 'on the job' so there is no need for housing experience, but a background in contact centre work will help, along with a passion for Customer Service.
Our client a leading UK waste management company based in Nuneaton are currently seeking a Customer Service Operator to join this fast paced business you will be responsible for providing assistance to our clients customers and drivers.
Part time - Pro rata - Hours are 6am - 1230pm or 1230pm - 530pm