You will be expected to deliver first class customer service at all times.
As an Customer Support Executive you will be responsible for dealing with client queries through various channels and administering their accounts.
Working as part of an energetic, professional and friendly team who predominantly provide dedicated support to Direct clients; online clients who do not receive on-going advice and are happy to make their own investment decisions.
You will be expected to deliver first class customer service at all times.
As an Customer Support Executive you will be responsible for dealing with client queries through various channels and administering their accounts.
Working as part of an energetic, professional and friendly team who predominantly provide dedicated support to Direct clients; online clients who do not receive on-going advice and are happy to make their own investment decisions.
We are currently recruiting for our client based close to Manchester for a Customer Contact Officer / Customer Service Advisor for a not-for-profit business.
You will be working with an amazing team and for a business who are truly passionate about providing excellent customer service.
This role involves various customer service duties as the main forefront contact for any inventory or product queries.
As a customer service representative, you will be handling various extensive duties from liaising directly with UK & international clients to prospecting and generating business leads.
You will be a responsive operative in managing and organising main B2B external accounts and ensuring that all clients receive the utmost attention.
We are seeking a Customer Service Representative to join our clients team in Macclesfield As a Customer Service Executive, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries.
This is a great opportunity for individuals who are passionate about delivering excellent customer experiences and have strong communication skills.
Duties
Maintaining a positive, empathetic, and professional attitude toward customers at all times.