The ideal candidate will act as first point of contact for the company's Commercial and Corporate customers across a range of channels including, voice, email, and secure messaging.
I am currently recruiting for an Customer Support Administrator to join my client in Paisley, where you will work within a Housing association, on an ongoing temporary contract.
This will be office based and there is parking available on-site.
You will be based in the office working Monday - Thursday 8:45am - 5pm and a Friday 8:30am - 3:30pm, working a 37.5 hour week.
As a complaint handler you will be investigating business customer complaints and resolving them with solutions that suits the customer and the company.
Huntswood is looking for Utilities Complaint Handlers with utilities and complaint handling experience to join an exciting project based in our Glasgow Office.
Day Rate: £155 - Umbrella only recruitment - This is only available to individuals working via an Umbrella company, we can assist you with this
Working with an experienced team of complaints, who are dealing with customer complaints, you will be responsible for checking the quality and compliance of the team and to provide constructive feedback to the team and also other key stakeholders.
Huntswood is looking for a Quality Checker ideally with utilities experience to join a 2 month contract with a water company.
This is a full-time office role based in our central Glasgow hub.
You will join the bereavement team to support with the finalisation of customer estates once deceased.
This role will be mostly Remote working but if you are near a banking hub, you would be expected on site once a month/quarter (depending on location within the UK).
I currently have a fantastic opportunity for someone to join one of the UK's leading banking groups as a Remote Bereavement Administrator.
Working collaboratively with stakeholders to ensure that reconciliations are completed in line with the account profile.
Working as part of a team you will perform complex reconciliations and support the Team Manager in dealing with the flow of work, acting as coach and supporting the team with any complex cases/queries.
Key capabilities, knowledge, skills and experience
If you have managed a team of complaints ideally within utilities, then we want to hear from you.
Managing a team of Complaint Handlers who are dealing with customer complaints you will be responsible for the day-to-day management of the team as well as conducting quality assurance check.
Huntswood is looking for a Team Leader ideally with utilities experience to join a 2 month contract on a part time basis, with a water company.
Please note this role is a Fixed Term Basis (6 months) role based in our Glasgow Office.
SThree are pleased to announce we're recruiting for a talented Regional Credit Manager to join our dynamic team on a permanent basis, in a hybrid working pattern.
This role will manage teams in both the US and UK, but focus on the US market, and working hours will be flexed accordingly