Do you have experience working within a customer service support role?
Do you enjoy managing key clients and developing existing relationships with customers?
Benefits: 20 days holiday plus bank holidays, End of Year Profit Bonus, Christmas close, Parking, Pension, Training and Development opportunities, fun social team events quarterly and monthly office lunches.
Working in a team you will ensure an efficient and helpful service to customers regarding their orders, processing these in a timely fashion and ensuring deliveries are received on time.
Friendly and established company on outskirts of Lewes are looking for a lively Customer Service Administrator, permanent £24k, immediate start, would suit someone sociable who enjoys being in the office full time.
Your duties will include
Responding to emails and website requests and answering the phone, whilst proactively managing your own workload.
This role will also include working in our in-store bakery
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.
You will be part of the Customer Service team dealing with the day-to-day operation but have a responsibility for company legal enquiries & processing of relevant documentation.
This will be a busy and varied role with a strong emphasis on customer service.
This role is full time - 37 hours per week with a salary of up to £26,000 depending on experience.
Carry out reminder calls to customers for appointments
Fully manage each day's appointment sessions
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
You will be responsible for motivating and supporting a small team as well as taking a hands-on approach to the day-to-day customer service function of the business.
We are working with a reputable brand based in North Chailey who are seeking a Customer Services Supervisor to join their team.
£25,000 - £28,000, North Chailey, Monday to Friday, 8:30am - 4:30pm or 9am - 5pm depending on work requirements, 20 days holiday BH birthday off (in leave year following successful completion of probation), Private Healthcare (with Vitality) after successful completion of probation, car parking, discount on company product.