Our client, a well-established organisation in the customer service industry, is seeking a Customer Service Advisor to join their team near Ocean Way, Cardiff.
This is a temporary position, offering an hourly rate of £11.66.
Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
General
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
Customer Service - liaising with the end clients directly on day-to-day matters or when the Account manager is not available.
Stock analysis/control - working with the account manager to ensure minimum safety stock levels are maintained following forecasts and adjusting accordingly.
General
We are looking to recruit for a Customer Service / Sales Support Advisor to work as part of a busy team based just outside Cardiff.
At Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
You'll help with frame adjustments, repairs, and fittings.
We are seeking a candidate with proven mortgage customer service experience from a mortgage servicing, mortgage administration, mortgage arrears or high street banking role that involves mortgage customers and direct client contact/support after the completion of the customers mortgage.
We are a successful, well established Buy to Let Mortgage organisation and having successfully recruited into our Mortgage Servicing team during 2023, we now have an additional vacancy as the business continues to grow.
The opportunity is based at our modern Cardiff Office and you would be working the hours of 9am - 5pm, offering excellent benefits and an attractive salary of up to £35k.
Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
General
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
With customer satisfaction at the top of their priorities, this business has seen a significant amount of success in recent years, leading to an excellent expansion plan and the intention of continuing this success into the next few years by not only growing their offerings but ensuring they have the human infrastructure to support their clients and continue delivering the high levels of satisfaction that has now been expected of them.
An established insurance business is collaborating with the team at NET Recruit to help fill a Customer Service Agent position, which has become available in the Cardiff area.
General
This role will sit in the heart of the business and the position holder will act as the main bridging point between the company and its customer base.