Although the role is titled customer service, the duties are not particularly customer facing and are much more administrative focused, so good admin skills and numeracy are important, as is strong Excel knowledge.
Due to an internal promotion, I am working on a great opportunity to join this international family run brand, in their busy customer service team.
Although the team is small, they are close knit and supportive, the management is team and development focused and very friendly.
Our client, based in Sawston, is looking for a full time Customer Service Administrator to join their lovely yet busy Customer Service team.
This is a unique role being that it is a split role being 60% Customer Service and 40% Logistics and they are looking for someone with experience in both areas.
This is a lovely, varied role where you will be able to utilise your strong administrative and customer service skills.
Posted by Hays Specialist Recruitment Limited • £15.72/hr
Working within the Customer services team you will be supporting the team to answer incoming telephone calls and emails which could be about matters such as: changing/amending direct debits/updating tenant information/ logging repair requests and creating work orders, taking payments.
Working for a local charity providing vital support to the operations and customer services team.
You will also help support the team with various administration tasks which will include, managing 3 inboxes, downloading the out of hours report in the morning and actioning any follow up required, supporting benefits and universal credit portals, liaising with surveyors for inspection orders, creating purchase order numbers, updating housing management systems, and any other administration tasks to fully support the team.
This is a busy role where Customer Service plays a pivotal role to maintain high customer satisfaction levels.
If you can put customers first, problem solve and resolve issues quickly and efficiently, coupled with being a skilled communicator with high standards and a proactive approach, we would love to hear from you.
Our client, a well-established organisation is seeking a Customer Service Executive to join their thriving team.
As a German Speaking Customer Service Team Leader it will be your responsibility to work with customers, primarily those based in the German speaking region and covering the German speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner whilst leading a team of Multilingual speaking Advisors.
Advancing People Multilingual - Recruitment Specialists are now recruiting for a German Speaking Customer Service Team Leader for their client on a remote work from home basis
Roles & Responsibilities
Lead, support and develop a team of Customer Service Advisors.
Posted by RELIANT RESOURCING LIMITED • £24K/yr to £25K/yr
Processing all sales orders accurately will come naturally to you as will following up with customers to ensure they are happy with the products and service offered.
We are delighted to be working with our client, a global organisation with a growing team in Peterborough to recruit a customer focused Inbound Sales Advisor
As the successful Inbound Sales Advisor you will handle incoming calls and enquiries from customers, providing accurate product information, advice, and recommendations to customers.