Dealing with customer queries and ensuring a high quality customer relationship is achieved.
About The Role
Your main aim will be to resolving incoming customer queries and orders professionally and efficiently, while adhering to company processes and policies.
You'll work with Customer Partners to support and empower our customers, helping them maintain their tenancies and make positive changes in their lives.
We have a fantastic opportunity for you as a Customer Partner Assistant!
Do you enjoy building relationships and helping others?
Of course, we're biased so we would say this: but there has never been a better time to join our team!
Despite all of the challenges of the last few years our teams have excelled, and we've seen more change and development in the past few months than we have in our entire history!
Before we begin just to let you know this isn't like your standard agency performance marketing role: you inherit a client, get the account logins and away you go.
Repeat daily for maybe 12-18 months before you jump to the next agency.
We are committed to providing a high standard of care to our customers, recommending products to aid their health and lifestyle.Important responsibilities include
About the opportunityThis is a fantastic opportunity to join a business that puts the customer at the heart of all our decisions and excels in delivering the best experience possible for our customers and colleagues.
You'll join a culture where everyone is passionate about their role and together these elements will play a big part in making us the leading High Street Opticians.